Welcome to the website of Guangyue Huayang Shuò Riverside Resort Hotel. This Privacy Policy is designed to inform you of the principles and practices we follow when collecting, using, disclosing, and protecting your personal information. Please read this Privacy Policy carefully. By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please stop using our website.
1. Automatically Collected Information: When you visit our website, our servers may automatically record certain information, such as your IP address, browser type, date and time of access, pages viewed, etc. This information helps us analyze website usage and improve the quality of our website services.
2. User - Provided Information: When you book a hotel, register as a member, participate in activities, or communicate with us, we may collect personal information you provide, including but not limited to your name, contact information (such as phone number, email address), ID number, credit card information, etc. We only collect the information necessary to provide services.
1. Service Provision: We use your personal information to provide you with hotel reservation, membership services, customer support, and other related services. For example, processing your reservation requests, confirming your check - in and check - out information, and sending you order confirmations, invoices, and other relevant notifications.
2. Personalized Experience: By analyzing your information and usage habits, we can provide you with personalized services and recommendations. For instance, recommending suitable room types or packages based on your historical reservation records, and customizing exclusive marketing messages for you.
3. Service Improvement: We use the collected information to evaluate and improve our website, services, products, and customer communication methods to enhance your satisfaction and experience.
1. Affiliated Companies: In necessary circumstances, we may share your personal information with our affiliated companies so that they can assist us in providing services or conducting data analysis. These affiliated companies are also bound by confidentiality obligations and will only use your information in accordance with this Privacy Policy.
2. Service Providers: We may engage third - party service providers to assist us in our business operations, such as payment processors, technology support companies, marketing partners, etc. We will only provide these service providers with the personal information necessary for them to perform their duties, and require them to keep it strictly confidential and use it in accordance with this Privacy Policy.
3. Legal Requirements: We may disclose your personal information when required by law, or to protect our legitimate rights and interests, website security, and user safety. For example, when we receive a legal subpoena, court order, or other legal procedures, or when we believe that disclosure is necessary to prevent fraud, protect the personal safety of others, or comply with legal regulations.
1. Security Measures: We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, tampering, or loss. These measures include, but are not limited to, data encryption, access control, firewalls, and employee training. However, please note that although we make every effort to protect your information, due to the openness of the Internet, it is impossible to completely eliminate the risk of information leakage.
2. Data Storage Period: We will only retain your personal information for the period necessary to achieve the collection purposes, unless required by law to retain it for a longer time. When the information is no longer needed, we will delete or anonymize it in a secure manner in accordance with legal requirements.
1. Access and Correction: You have the right to access the personal information we hold about you and request correction if the information is inaccurate or incomplete. You can exercise this right by contacting our customer service team.
2. Deletion and Restriction: Under circumstances compliant with laws, you have the right to request us to delete your personal information or restrict our use of it. For example, if we no longer have a legal reason to hold your information, or if you withdraw your consent to our use of your information.
3. Withdrawal of Consent: If you previously consented to our use of your personal information, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the legality of our information processing activities based on your consent before you withdraw it.
Our website and services are not designed for children, and we do not knowingly collect personal information from children under the age of 18. If we discover that we have accidentally collected children's personal information, we will delete such information as soon as possible in accordance with legal requirements.
Our website may contain links to other websites. These links are provided for your convenience only, and we are not responsible for the privacy policies or contents of these third - party websites. When visiting these third - party websites, please read their respective privacy policies carefully.
We may update this Privacy Policy from time to time due to business development, changes in laws and regulations, or other reasons. We will prominently publish the updated Privacy Policy on our website and indicate the update date. Please review this Privacy Policy regularly to stay informed of the latest changes in our handling of your personal information. Your continued use of our website after the update of the Privacy Policy means that you accept the updated Privacy Policy.
If you have any questions, comments, or suggestions regarding this Privacy Policy or our handling of your personal information, please contact us through the following methods:
Email: admin@lyview.com
Phone Number: 0773-8880000